Personal data privacy policy

PRIVACY POLICY
Declaration of agreement with
Company name Chernomorsi Factor EOOD EIK 204227392
Country Bulgaria City Burgas Address g.k.
MALL Rosen Penkov Topkarov

The protection of personal data and the protection of the personal and financial information of our customers is particularly important to us. Therefore, we process your information exclusively on the basis of the applicable legislation, specifically the General Regulation 2016/679 (better known as GDPR), the Personal Data Protection Act (PDPA) and the Electronic Commerce Act (ET). Please review this declaration, in which we inform you about the most important aspects of the processing of your data by CHERNOMORSKI FAKTOR EOOD (hereinafter We or the Company). In this declaration, we inform you about the most important aspects of the processing of your data on our website. With it, we also inform you about the terms and legal grounds for collecting, processing, storing, using, destroying and protecting your personal information, to the extent that you do not give us your express consent to do so with it.

What happens to your data after you contact us?
When you write to us via the form on our website or send us an email, we store your data for the period necessary to process your request and to answer your follow-up questions. We will not share this information with third parties without your express consent!

Storage of your data
Please note that in order to facilitate the order and purchase process, as well as the subsequent performance of the contract with you, we store your names, address, email address, phone number, city and the data you have shared with us regarding the project you wish to assign to us for making.

We need the data you provide to fulfill our pre-contractual or contractual obligations towards you. We do not provide this data to third parties, except for

– the payment service provider processing the payment (bank, PayPal, ePay),

– our accountant

In the case of an incomplete order, we keep the data you sent for a period of 1 year and reserve the right to inform you periodically about new promotions or services, respectively with an option for you to unsubscribe.

In the web-based software, online stores, platforms and web applications created by us, we only appear as a controller processing personal data and do not provide any personal data to third parties. The access we have is official and is fully consistent with your consent and serves to make the changes you want and provide technical support.

Using the opt-out option

If for any reason you wish to refuse the services we provide through the above cookies, you only need to send us an email asking to delete your personal data and you will receive a protocol for deleting your data in response.

Newsletter
You can subscribe to our newsletter by filling out the form on our site. For this purpose, we need your email address and your consent to send you relevant messages.

After you register for our newsletter/mailing, we will send you a confirmation message with a link to confirm your registration.

You can unsubscribe from our newsletter at any time. Please send your refusal to the following email address: topkarov_v.factor@abv.bg or use the "unsubscribe" button. We will immediately delete your data in connection with the sending of our newsletter.

Your rights
You have the right to access your data that we process, as well as the right to rectification, erasure (right to be forgotten), restriction of processing, data portability, withdrawal of consent and objection.

If you believe that our processing of your data violates the provisions on the protection of personal data, or if you believe that your rights under these provisions have been infringed in any way, you can contact the competent administrative authority. In Bulgaria, this is the Commission for the Protection of Personal Data.